Privacy Policy

At Soomera LLC, protecting your privacy is a fundamental aspect of our commitment to providing exceptional service. We understand the importance of your personal information and are dedicated to managing it responsibly and transparently.

Privacy Policy

Effective Date: December 24, 2024

At Soomera LLC, protecting your privacy is a fundamental aspect of our commitment to providing exceptional service. We understand the importance of your personal information and are dedicated to managing it responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, including phone numbers, in compliance with all relevant laws and industry standards. It also outlines the measures we take to ensure that your data is handled securely and in alignment with the expectations of our clients and regulatory bodies.

Your trust is invaluable to us, and we strive to uphold it by implementing strict data protection measures. We aim to provide clarity on our practices so that you can make informed decisions when interacting with our services. From collection to storage, every step of our data management process is designed to prioritize your privacy.

Furthermore, we are committed to continuously updating our practices to stay in compliance with evolving privacy regulations and industry standards. Whether you are using our services for the first time or are a long-term client, this policy ensures your data remains protected and handled with the utmost care and respect.

Information We Collect

1. Personal Information: This includes any information that identifies you directly, such as your full name, email address, phone number, and mailing address. We collect this data to facilitate communication, provide personalized services, and deliver relevant updates. Additionally, your personal information may be used for identity verification, ensuring secure access to our platforms and services. Rest assured, this information is handled with the highest level of confidentiality and security.

2. Non-Personal Information: Non-personal data refers to technical details that do not directly identify you, such as browser type, device information, and IP address. This information is collected to optimize website functionality, enhance user experience, and diagnose technical issues. For example, understanding the device you use helps us ensure that our services are fully compatible and perform seamlessly across various platforms.

3. Communication Data: We retain records of messages, inquiries, and feedback you send through our platforms. This data enables us to provide prompt and accurate responses to your queries, improve customer support, and tailor our services to meet your needs. Communication data also helps us identify patterns or common issues that may require further attention, ensuring a better experience for all users.

4. Payment Information: Transaction details such as payment amounts, dates, and methods are securely processed through trusted third-party payment gateways. While we do not store sensitive payment card details, we may retain records of successful transactions for auditing, troubleshooting, and reporting purposes. These measures help us maintain transparency and compliance with financial regulations.

5. Cookies: Cookies are small data files stored on your device that track your usage patterns, preferences, and interactions with our services. By analyzing this information, we can enhance your browsing experience, provide personalized recommendations, and deliver content tailored to your interests. You have the option to manage cookie settings in your browser and control how this data is collected and used.

Purpose of Information Collection

1. Service Enhancement: Delivering personalized experiences and notifications is at the core of our commitment to providing exceptional service. This includes tailoring content, recommendations, and user interfaces to match your preferences and behaviors. By analyzing your interactions with our services, we aim to create a seamless and intuitive experience that anticipates your needs and enhances your satisfaction. Notifications are also used to keep you informed about updates, account activities, and relevant features, ensuring you never miss important information.

2. Marketing: Our marketing efforts are designed to keep you updated about exclusive offers, newsletters, and promotions that align with your interests. This may include information about new services, limited-time discounts, or events we believe you’ll find valuable. We strive to ensure all promotional content is relevant and engaging. Additionally, you can opt out of receiving marketing communications at any time, providing you with full control over how we interact with you.

3. Analytics: Improving functionality and monitoring performance are key aspects of maintaining a reliable and efficient service. Through analytics, we gather insights into user behavior, website traffic, and service usage patterns. These insights enable us to identify potential bottlenecks, optimize system performance, and introduce new features that cater to user needs. Analytics also help us ensure that our platforms remain user-friendly, accessible, and up-to-date with the latest technologies.

4. Security: Preventing misuse and detecting fraud is a top priority in safeguarding your data and our services. We employ advanced monitoring tools and algorithms to identify suspicious activities, unauthorized access attempts, or potential threats. By maintaining robust security protocols, we protect the integrity of your information and ensure compliance with industry standards. Our proactive approach to security helps create a safe and trustworthy environment for all users.

Contact Information

Address: Soomera LLC

30 N Gould St Ste N

Sheridan, WY 82801

Phone: +1 (307) 357-8385

Email: info@soomera.com

Your Rights

1. Access: You have the right to request access to the personal data we hold about you. This includes obtaining a detailed summary of the specific information collected, how it is being used, and the purposes for which it is stored. By providing transparency, we ensure you have full visibility into our data handling practices. Accessing your data empowers you to make informed decisions about your interactions with our services and verify the accuracy of the information.

2. Correction: If you identify any inaccuracies or incomplete information in the data we hold about you, you have the right to request corrections or updates. This ensures that all records are current, accurate, and reflective of your latest details. For example, if your contact information or preferences change, we encourage you to notify us promptly so we can update our records. Keeping your information accurate is essential for delivering seamless and personalized services.

3. Deletion: You can request the removal of your data from our systems under applicable circumstances. This is often referred to as the \"right to be forgotten.\" We will evaluate your request and, unless retention is required by law or for legitimate business purposes, proceed to securely delete your personal information. This ensures your privacy is respected and gives you control over how long your data is retained. Deletion requests are processed promptly, and we will provide confirmation once the process is complete.

4. Opt-Out: You have the option to withdraw your consent from receiving marketing communications, newsletters, or promotional offers. Opting out ensures that you only receive communications relevant to your needs and preferences. This process is straightforward, and you can exercise this right at any time through the unsubscribe links in our emails or by contacting our support team. Additionally, opting out does not affect essential service-related communications, ensuring you still receive important notifications about your account or services.

Retention Policy

We retain your information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. This means that your personal data is stored securely for the duration required to fulfill the services you have requested, manage ongoing business relationships, and ensure compliance with applicable laws and regulations. For example, information related to transactions may be retained for tax or accounting purposes, while other data may be archived for audit or legal compliance needs.

Once the retention period has expired, we take measures to securely delete or anonymize your information to protect your privacy. This includes using industry-standard methods to ensure that your data is no longer recoverable or identifiable. Additionally, we regularly review our data retention practices to ensure they align with legal requirements and best practices for data protection.

In cases where you request the deletion of your data, we will evaluate your request and, if it does not conflict with legal or regulatory obligations, process the deletion promptly. Our goal is to maintain a balance between preserving essential records for compliance purposes and respecting your right to privacy by limiting the storage of unnecessary information.

Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children. We are committed to complying with all applicable laws and regulations, such as the Children's Online Privacy Protection Act (COPPA), which governs the collection and use of personal information from minors. As such, our platforms are designed to discourage and prevent the creation of accounts or submission of personal information by anyone under the age of 13.

If we become aware that a child under 13 has provided us with personal information, we take immediate steps to delete the data from our records. This includes removing the information from our active databases and, if necessary, contacting the individual or their parent/guardian to confirm the deletion. Our goal is to ensure that our services remain a safe and compliant environment for all users.

We encourage parents and guardians to monitor their children's online activities and educate them about the importance of privacy and safe internet practices. If you believe that a child under the age of 13 has provided us with information, please contact us promptly so we can address the issue in accordance with our policies and legal obligations.

Changes to This Policy

Soomera LLC reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements. As our services evolve and regulatory landscapes shift, we may revise this policy to ensure that it remains accurate, transparent, and aligned with the latest standards. Such updates may include modifications to how we collect, use, store, or share your information, always keeping your privacy and security as a top priority.

Updates will be effective immediately upon posting on our website or through other appropriate communication channels. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Any significant changes that materially impact your rights or the ways we handle your data will be clearly communicated to you, ensuring you have ample opportunity to understand and address the updates.

Your continued use of our services after the updated Privacy Policy has been posted constitutes your acknowledgment and acceptance of the revised terms. If you have any questions or concerns about changes to the policy, our team is available to provide clarity and assistance, ensuring you remain confident in our commitment to your privacy.